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Evaluation Process
- CATEGORIES OF ENVIRONMENTAL EXPERIENCE
A first list of possible resident experiences was derived
from programmatic documents, interviews and a walkthrough with
administrators, literature and previous work in evaluation and
design. The organization of this list followed five general categories
of human experience for three scales of the setting (room &
corridor, bathroom, and public spaces)
- Wayfinding: At times finding one's way in a setting
can be unduly difficult. One evaluates which particular users
and which particular destinations are the source of existing
or potential wayfinding problems.
- Visual and Non-Visual Aesthetics: These environmental
activities involve a kind of inherent or personally developed
response to natural and architectural forms which are perceptually
pleasurable or unpleasurable. Visual pattern, texture, color,
sound, aroma, warmth, coolness, all can be stimulating. Exploration
of an environment is an important part of these experiences.
- Task-Performance: Here one evaluates the way the efficiency
of actual physical tasks depends upon the environment as a "tool",
e.g. producing things, moving people and objects, storing goods
or information, communicating with others, making places secure,
avoiding injury, reducing interruption or disturbance while working.
- Social Territories: Which environmental activities
have as a primary intention the maintenance of social identities
and organization of individuals and/or groups? Which aspects
of the environment are appropriated for privacy, spontaneous
socialization, hierarchical authority?
- Cultural Expression: How do people attach and use
associational/symbolic meaning in a setting? How do historical
references, artwork (beyond visual aesthetics), personalization,
organizational or professional themes or religious artifacts
help influence values or belief? Are there formal, ritual-like
activities associated with such portions of the environment?
- ONE HOUR INTERVIEWS WITH 25 RESIDENTS
Using the first list of possible activities or experiences
as prompts, discussion was recorded and transcribed with residents
representing all the 19 wings of the hall. Prior to the discussion,
students were asked to indicate on a form how often they used
a list of public spaces for studying or socializing. The two
hour discussion with a group of custodians was recorded in note
form.
A less formalized understanding of residence experience in
La Paz resulted from personal observation during the many visits
to and through the setting at different times of day and night
Based upon a refinement of the list of experiences, after
interviews and observation, a fully participatory web site intended
to extend the evaluation process to all the residents of the
hall. Able to enter the site via their room number, the participant
could see plans and images from each scale (rooms & corridor,
bathrooms, public spaces). For each a menu of possible experiences
and activities allowed the resident to make and see other comments
about how the building worked in terms of a particular issue.
Students could also enter and discuss additional activities.
Because of difficulties in navigating easily through the site,
timing of its availability in the academic year, lack of preloaded
commentaries, and perhaps other reasons, the site did not fulfill
its intended use. A traditional survey was conducted instead.
The final survey distributed to the entire La Paz population
contained 96 total issues organized into experiental categories
for each of the scales (rooms & corridors, bathrooms, public
spaces). Fifty-seven students completed the survey, indicating
for each issue a degree of importance on a scale of 1-3. One
final task was to indicate the top 10 most important issues of
the entire 96.
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